Shipping & Delivery

Each piece is prepared and packed with care before leaving the studio. The following shipping terms apply to jewelry orders.

Ready-to-ship jewelry

One-of-a-kind and other ready-to-ship pieces dispatch within 3–5 business days of ordering, unless otherwise noted on the product page. Carrier transit time is additional.

Made-to-order jewelry

Made-to-order pieces ship within the timeframe listed on their product page. This includes production, final finishing, and packing, with no additional processing period afterward. Carrier transit time is additional.

Please review the listed timeframe before placing your order. If an unexpected delay affects your estimated shipping date, I will contact you with an updated timeline and available options.

Custom commissions

The estimated shipping date for a custom piece is discussed and agreed upon during the design process. Timing varies with the project, materials, and scope of work.

Shipping within the United States

• Jewelry orders under $500: Standard shipping is $15.
• Jewelry orders of $500 or more: Standard shipping is complimentary.

The complimentary shipping threshold applies after discounts and before taxes. All amounts are in U.S. dollars.

International shipping

International shipping is paid by the customer. Available destinations and shipping charges are shown at checkout. If your destination is unavailable, please contact me before placing your order.

International transit times vary by destination and service. Customs processing may affect delivery timing.

Shipping insurance

Every jewelry shipment is insured by the studio. You do not need to purchase separate shipping insurance at checkout.

Rush requests & expedited shipping

If you need a piece by a particular date, please email sublimityjewelry@gmail.com before placing your order. I will confirm what is possible and any additional production or shipping charges before you proceed.

Expedited shipping is available by arrangement. A faster shipping service does not shorten production time unless a rush production schedule has also been agreed upon.

Tracking & delivery

Tracking information will be sent when your order ships. Carrier transit estimates begin after dispatch and are separate from the production timeframe listed for your piece.

Please check your shipping address carefully at checkout. If you notice an error, contact me as soon as possible. Address changes may not be possible once a package has shipped.

Missing or damaged shipments

If your package appears lost, arrives damaged, or is marked delivered but cannot be located, please email sublimityjewelry@gmail.com with your order number and details.

For damaged shipments, please photograph the packaging and affected items and retain all packaging. I will help investigate with the carrier and arrange an appropriate resolution.

Nothing in this policy limits your rights under applicable consumer protection laws.